Flexible pricing for all your enterprise subtitling needs. Our most frequently asked questions and answers, below.
Our Enterprise plans unlock the full power of CaptionHub with a wide range of media localisation capabilities. To find out which is best for your business, please contact us today, we endeavour to respond immediately: https://www.captionhub.com/demo
If you simply wish to receive our rate-card, please book a demo and we can present and then share this with you on a call.
Billing in CaptionHub is defined by output minutes. Each tier has a monthly output minute allowance. When you download a set of captions for the first time, we deduct minutes from your allowance. Subsequent downloads – either burnt-in subtitles, or timed text – do not affect your balance of minutes.
If you exceed your monthly allowance, you have the option to progress to the next tier, or you can purchase top-up minutes to allow you to make further downloads.
On annual plans, monthly minutes are totalled for the entire year. For monthly plans, there is no monthly carry over.
We require a year's minimum contract for our Enterprise customers, payable in advance. Flexible monthly contracts are subject to a 20% surcharge.
Plans can be cancelled or downgraded at the end of the billing period, and upgraded at any time.
Yes. All users benefit from the continual R&D that we invest into CaptionHub, and our Enterprise customers have no feature restrictions (unless it's requested). We can also carry out custom development if you need a specific feature, or if you'd like to accelerate something that's on our roadmap. Custom development is always by quotation.
Yes. Please talk to our Sales Team.